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I'm having trouble signing in with an iPad

Updated

Please confirm your district allows logging in through Google, some districts do not allow this option.

 

Sown To Grow works with any modern web browser, but users occasionally run into issues trying to log into Sown To Grow with Google using iPads.

Sometimes iPads come preconfigured with settings that interfere with Sown To Grow's ability to communicate with Google. You can follow these steps to change some settings, which may resolve your issues.

1. Open the Settings App:

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2. Scroll to the Safari Settings, and verify that "Block All Cookies" is not enabled.

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3. Verify that "Prevent Cross-Site Tracking" is not enabled

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4. Reopen Safari, visit www.sowntogrow.com/authenticate/login and click the "Sign in with Google" button

 

Other Issues

If you've verified that cookies are not being blocked and are still experiencing problems, please email us at alwaysgrowing@sowntogrow.com and someone from our Customer Success team will reach out to you to help troubleshoot other possible issues. When you email us, please include the following information:

1. iPad Model Name

2. Software Version

 

This information can be found by following these steps:

1. Open the Settings App:

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2. Click on "General"

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3. Click on "About"

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4. Note the Model Name and Software Version:

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Alternatively, visit: https://www.whatsmybrowser.org/ and email us the following from that page:

  1. Operating system
  2. IP address
  3. Cookies enabled
  4. Javascript enabled
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